LiveSync Support

Your organization is constantly changing: from changes in staff and systems to new partners, new offices, and new devices, you live in a dynamic world. For a digital business platform to be successful, it must be adaptable.

LiveSync Support is made for the real world. We combine that innovation with testing, certification, and support it for use in mission critical enterprise environments. It also allows you to participate and even influence the future development of the platform, through the LiveSync Automation community.

What do I get for my subscription?

The LiveSync Automation Platform delivers the confidence of a tested, supported and certified enterprise-class platform combined with a relationship with Lionsgate Software. Your subscription includes:

  • Support
    • Leverage trusted support from Lionsgate Software experts
    • Offered with a range of SLA options
    • Guaranteed availability
    • Call tracking and bug prioritization
  • Upgrades and maintenance
    • Ongoing tracking and monitoring of your important technical issues
    • All future upgrades
    • Bug fixing and service packs when needed
    • Patch distribution with back porting
  • Fully tested
    • Ready for enterprise environments with the highest stability demands
  • Certified Platform Stacks
    • LiveSync Automation always works in your critical enterprise environment
  • Enterprise System¬†Documentation
    • Advanced knowledge and best practices for enterprise environments like yours
    • LiveSync Automation knowledge base
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