Ellucian Banner 9 tagged posts

Troubleshooting in Ellucian Banner 9 Upgrade

What’s the mostly used suggestion by Ellucian Support when you looked for help? Based on my experience, the answer is always “to upgrade to the latest version with all prerequisites”. That’s the answer with which I never satisfied since I believe it’s an excuse for incapability. Am I correct? The answer is yes till I experienced the GJAPCTL report issue on Banner 9.

In Banner 9 environment, I tried to run GJAPCTL report, for instance NBRPOSN, but unfortunately I got “ERROR” There is no saved output for the Process Name/Number in the database.

There was no report output file nbrposn*.lis generated on BANJOBS home directory. The log file was created with error message below:

       Username: ORA-01017: invalid username/password; logon denied
       Username:
       Password: ORA-01005: nul...
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