The concept and discipline of data governance has grown in importance as organizations are forced to comply with regulations, cut costs, integrate among different COTS (Commercial-off-the-shelf) systems, provide data interoperability through internal and external APIs.
One of my retail clients has large daily transaction data flow among retail, wholesale inventory, financial, auditing and warehouse departments, etc. It has separate COTS systems such as JDA ESO, eCommerce Shopify and Tecsys SCM, etc. It also has in-house store master, product master data, etc. In some system, SKU is defined as 6-digits number; in another, it’s defined as varchar. In such a complex environment, data management turns to be an outstanding issue.
In order to improve customer experience, increase efficien...
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