Quite a few of our public sector clients are busy in planning their digital strategies. But to my surprise, one of my potential clients told me although they have their digital strategy, they don’t have directions to implement it and they don’t know how.
Before we move forward, we need to understand what’s included in the digital strategy of an organization. Generally, digital strategy is to use digital technologies, including mobile, social media, big data and analytics, and the IoTs (Internet of Things), to create new opportunities for innovative business models, based on the vision, mission and goals of the organization.
Then what’s the key to the success of your digital strategy? One of a famous researching & consulting firm said Enterprise Architecture is the key. I’d say it’s close but not quite complete. My answer is: Enterprise Architecture Program (EA Program).
There are a few important components in an EA Program:
- EA Governance
- EA Governance Framework
- Governance Bodies (ESC, ARB, EAPO and EACP)
- Governance Processes (EA Dev, AC, RFE, RM)
- EA Principles
- Vision, Requirements and Practices
- Business Needs
- Policies and Guidance
- Software Development Life Cycle (SDLC)
- Budget Management
- EA Planning
- IMIT Planning Framework
- EA Roadmap
- EA Repository
- The place to store EA related documentation, usually an ECM system
- EA Maturity Assessment, Metrics and KPI
- Usually an annual based assessment
- EA Communication, Training and Education
- Ensure EA Program is aware in the organization